EOP Course · AAT Training Hub Pte Ltd · Singapore

EOP Course: Employer Orientation Programme for Migrant Domestic Workers in Singapore

A mandatory programme equipping first-time employers with the knowledge, responsibilities, and skills to build a safe, respectful, and fair home working environment for their MDW.

Register for the EOP Course → View Programme Modules
270,000+ MDWs in Singapore
4 hrs Programme Duration
Mandatory For First-Time Employers
~$60 Course Fee (Subsidised)
Singapore home environment — EOP course prepares employers to welcome their MDW

What Is It?

What Is the EOP Course — and Why Does It Matter?

The EOP course — officially the Employer Orientation Programme — is a mandatory course administered by Singapore's Ministry of Manpower (MOM). It prepares first-time employers of Migrant Domestic Workers (MDWs) to understand their legal obligations and best practices before or shortly after hiring their worker.

The EOP course covers essential topics including proper treatment, housing standards, salary payment, rest days, and the specific needs of MDWs adjusting to a new country and home. It sets a respectful tone from day one — protecting both the employer and the worker.

Explore the Modules →

Eligibility

Who Must Complete the EOP Course?

The EOP is compulsory for certain categories of employers. Understand if this applies to you.

👤

First-Time Employers

All employers hiring an MDW for the first time in Singapore must complete the EOP before or within one month of the MDW's arrival.

🔄

Employers with Prior Termination

Employers who had their MDW's Work Permit terminated within six months of commencement are required to attend before hiring again.

⚠️

Employers with Poor Track Records

MOM may require employers with complaints or violations on record to re-attend the EOP as a condition of future MDW hiring.

Curriculum

What the EOP Course Covers

Six core modules delivered over approximately four hours — online or in-person at an approved training centre.

1

Understanding Your MDW's Background

Learn about the typical home countries of MDWs (Philippines, Indonesia, Myanmar), cultural differences, language barriers, and what motivates workers to come to Singapore. Empathy is the foundation of a good working relationship.

Core
2

Legal Obligations of Employers

MOM's requirements for salary payment, rest days (minimum one per week or compensation), medical coverage, and proper documentation. Covers the Employment of Foreign Manpower Act and key provisions of the Work Permit conditions.

Required
3

Housing and Living Standards

Requirements for adequate accommodation — private sleeping space, meals, access to communication devices, and personal time. MDWs must be given reasonable privacy and a safe environment within the home.

Required
4

Safety and Physical Well-Being

Prevention of workplace accidents — particularly falls from heights when cleaning windows or high surfaces. Employers are legally responsible for their MDW's safety and must not assign unsafe tasks.

Required
5

Settling In: The First Few Weeks

Practical guidance on onboarding your MDW into a new home — communicating expectations, establishing household routines, managing the adjustment period, and building a positive working relationship from the start.

Practical
6

Handling Problems and Seeking Help

What to do if issues arise — early termination procedures, dispute resolution, MOM helplines, and the resources available to both employers and MDWs. Covers responsible repatriation if employment ends.

Practical

Registration Process

How to Register and Complete the EOP Course

The process is straightforward and can be done entirely online.

1

Apply for Work Permit

Submit your MDW's Work Permit application via MOM's Work Permit Online (WPOL) portal before or upon arrival.

2

Register for the EOP Course

Register directly at edcoretms.com — choose an online e-learning slot or a physical classroom session at an approved training centre.

3

Attend & Pass Assessment

Complete all six modules and pass a short assessment at the end. The online version includes a knowledge check with a minimum passing score.

4

Receive Certificate

A certificate of completion is issued. MOM will note the completion in the Work Permit record — you're now cleared to proceed with employment.

Employer Duties

Your Ongoing Responsibilities as an Employer

Employer responsibilities for MDW in Singapore — covered in the EOP course
"A good employer doesn't just follow the rules — they create a home where their MDW feels safe, valued, and respected."

Non-Compliance

Consequences of Not Attending

Failure to complete the EOP carries serious implications for your ability to employ an MDW.

🚫 Work Permit Suspension

MOM may reject or suspend the Work Permit application for your MDW if the EOP is not completed within the required timeframe — typically within the first month of employment.

⛔ Hiring Debarment

Employers who fail to comply may be debarred from hiring MDWs in the future. This can be a permanent or time-limited restriction depending on the nature of the violation.

💰 Financial Penalties

Breaches of Work Permit conditions — including obligations covered in the EOP — can result in fines of up to $10,000 or imprisonment of up to 12 months under the Employment of Foreign Manpower Act.

📉 Reduced Security Bond

Employers with a track record of non-compliance may face increased security bond requirements, restricting their capacity to bring in workers and adding financial burden.

MOM
Ministry of Manpower

The EOP is administered by the Ministry of Manpower in partnership with approved training providers. All course content aligns with the latest MOM policies and Singapore Employment Law. Employers are encouraged to revisit MOM's resources regularly as guidelines are updated periodically.

Register for EOP Course Employer's Guide to MDW MOM Official Portal Contact MOM

Common Questions

EOP Course — Frequently Asked Questions

What is the EOP course in Singapore?

The EOP course (Employer Orientation Programme) is a mandatory training programme by Singapore's Ministry of Manpower for first-time employers of Migrant Domestic Workers. It takes around 4 hours, covers 6 modules, and can be completed online or in a classroom. Upon passing the assessment, employers receive a certificate of completion recorded in MOM's system.

Can I complete the EOP course online?

Yes. MOM offers an e-learning version of the EOP course that can be completed at your own pace via the MOM e-services portal. A classroom option is also available at approved training centres island-wide for those who prefer in-person instruction.

How long do I have to complete the EOP course after my MDW arrives?

You should ideally complete the EOP course before your MDW arrives in Singapore, or within one month of her commencement of employment. MOM monitors compliance and may follow up if it has not been completed within the stipulated period.

How much does the EOP course cost?

The EOP course fee is approximately SGD $60 for the online version, and may vary slightly for classroom sessions depending on the training provider. MOM may provide subsidies for certain categories of employers — check the MOM website for the latest fee schedule and funding eligibility.

Is the EOP course the same as the Settling-In Programme (SIP) for MDWs?

No. They are two separate programmes. The Settling-In Programme (SIP) is mandatory for first-time MDWs and focuses on safety and living skills for the worker. The EOP course is for the employer. Both must be completed independently.

Do I need to repeat the EOP course if I hire a new MDW?

Generally, if you have previously completed the EOP course and have no adverse records, you do not need to repeat it. However, if your first MDW's Work Permit was terminated within six months, you will be required to retake the EOP course before hiring another MDW.