EOP Course Authorized Provider: AAT Training Hub Pte Ltd · Singapore

MOM EOP Course Singapore

Employers' Orientation Programme for first-time MDW employers in Singapore. Complete your EOP course online or in classroom.

What is the EOP Course in Singapore?

The Employers' Orientation Programme (EOP) is a mandatory course required by Singapore's Ministry of Manpower (MOM) for first-time employers hiring a Migrant Domestic Worker (MDW).

The EOP course can be completed online or in a classroom. It helps employers understand MOM rules, MDW responsibilities, salary payment, rest days, safety requirements and good employment practices.

  • Course: Employers' Orientation Programme (EOP)
  • Required by: Ministry of Manpower Singapore (MOM)
  • Who attends: First-time MDW employers
  • Format: Online or Classroom
  • Approved Provider: AAT Training Hub Pte Ltd
  • Fee: $35.65 including GST
270,000+ MDWs in Singapore
2 hrs Online Course Duration
Mandatory For First-Time Employers
$35.65 Course Fee (Subsidised)
Who needs to attend the Employers' Orientation Programme (EOP)?

The EOP is generally intended for first-time employers hiring a Migrant Domestic Worker (MDW). Employers should check the latest MOM requirements to determine whether they are required to complete the programme.

Is the EOP course compulsory?

Yes, the Employers' Orientation Programme is mandatory for employers who meet the Ministry of Manpower's eligibility requirements before employing a Migrant Domestic Worker.

What is covered during the EOP course?

The course covers employer responsibilities, employment regulations, communication with domestic workers, salary obligations, rest days, workplace safety, and good employment practices.

How long does the EOP course take?

The online Employers' Orientation Programme typically takes about four hours to complete, although learners may complete it at their own pace depending on the course format.

Can I pause the online EOP course and continue later?

Yes. Online EOP courses generally allow learners to save their progress and resume from where they stopped, provided the course is completed within the permitted period.

Singapore home environment — EOP course prepares employers to welcome their MDW

What Is the EOP Course — and Why Does It Matter?

The EOP course — officially the Employer Orientation Programme — is a mandatory course required by Singapore's Ministry of Manpower (MOM). It prepares first-time employers of Migrant Domestic Workers (MDWs) to understand their legal obligations and best practices before or shortly after hiring their worker.

The EOP course covers essential topics including proper treatment, housing standards, salary payment, rest days, and the specific needs of MDWs adjusting to a new country and home. It sets a respectful tone from day one — protecting both the employer and the worker.

Explore the Modules →

Eligibility

Who Must Complete the EOP Course?

First-Time Employers

All employers hiring an MDW for the first time in Singapore must complete the EOP before or within one month of the MDW's arrival.

Employers with Prior Termination

Employers who had 3 MDW's Work Permit terminated within 12 months are required to attend before hiring again.

Employers with Poor Track Records

MOM may require employers with complaints or violations on record to re-attend the EOP as a condition of future MDW hiring.

What the EOP Course Covers

1

Understanding Your MDW's Background

Learn about the typical home countries of MDWs (Philippines, Indonesia, Myanmar), cultural differences, language barriers, and what motivates workers to come to Singapore. Empathy is the foundation of a good working relationship.

2

Legal Obligations of Employers

MOM's requirements for salary payment, rest days (minimum one per week or compensation), medical coverage, and proper documentation. Covers the Employment of Foreign Manpower Act and key provisions of the Work Permit conditions.

3

Housing and Living Standards

Requirements for adequate accommodation — private sleeping space, meals, access to communication devices, and personal time. MDWs must be given reasonable privacy and a safe environment within the home.

4

Safety and Physical Well-Being

Prevention of workplace accidents — particularly falls from heights when cleaning windows or high surfaces. Employers are legally responsible for their MDW's safety and must not assign unsafe tasks.

5

Settling In: The First Few Weeks

Practical guidance on onboarding your MDW into a new home — communicating expectations, establishing household routines, managing the adjustment period, and building a positive working relationship from the start.

6

Handling Problems and Seeking Help

What to do if issues arise — early termination procedures, dispute resolution, MOM helplines, and the resources available to both employers and MDWs. Covers responsible repatriation if employment ends.

How to Register and Complete the EOP Course

The process is straightforward and can be done entirely online.

1

Apply for Work Permit

Submit your MDW's Work Permit application via MOM's Work Permit Online (WPOL) portal before or upon arrival.

2

Register for the EOP Course

Register directly at
EOP Course Registration
Choose an online e-learning slot or a physical classroom session at our approved training centre.

3

Attend & Pass Assessment

Complete all modules. The online version includes a knowledge checks after each topic.

4

Receive Certificate

A certificate of completion is issued by email. MOM will note the completion in the Work Permit record — you're now cleared to proceed with employment.

Your Ongoing Responsibilities as an Employer

Employer responsibilities for MDW in Singapore — covered in the EOP course
"A good employer doesn't just follow the rules — they create a home where their MDW feels safe, valued, and respected."

Employers usually complete the EOP course as part of the Migrant Domestic Worker Work Permit application process. After successful completion, the employer can continue with the MDW employment process through MOM.

The EOP is administered by the Ministry of Manpower in partnership with approved training providers. All course content aligns with the latest MOM policies and Singapore Employment Law. Employers are encouraged to revisit MOM's resources regularly as guidelines are updated periodically.

EOP Course — Frequently Asked Questions

Can I use my mobile phone to complete the EOP course?

Many online EOP platforms support smartphones and tablets. However, using a laptop or desktop computer generally provides the best learning experience.

Is there an assessment at the end of the EOP course?

Yes. Learners are usually required to complete an assessment to demonstrate their understanding of the course content before successfully completing the programme.

What happens if I fail the assessment?

If you do not pass the assessment, you may be allowed to review the learning materials and attempt the assessment again, subject to the training provider's policy.

Will I receive a certificate after completing the EOP course?

Upon successful completion, your completion status is typically recorded electronically. Check with your training provider regarding any certificate or completion record issued.

Can someone else attend the EOP course on my behalf?

No. The employer who is required to complete the programme should personally attend and complete the course.

What documents do I need before registering?

You should prepare your identification details and any other information requested during the registration process.

Can an employment agency register me for the EOP course?

Yes. Many employment agencies assist employers with the registration process and provide guidance on completing the Employers' Orientation Programme.

Is the EOP course available in different languages?

Depending on the training provider, the course may be offered in English, Mandarin, Malay, or Tamil.

Can Permanent Residents attend the EOP course?

Singapore Citizens and Permanent Residents who are eligible to employ a Migrant Domestic Worker may attend the programme if required.

What should I do after completing the EOP course?

After successfully completing the programme, you may proceed with the relevant employment process according to the Ministry of Manpower's requirements.

How do I know if my EOP completion has been recorded?

Your training provider will normally advise you once the course has been successfully completed. If you have concerns, contact the provider for assistance.

Can I change my EOP course date?

Course changes depend on the training provider's policies. Contact the provider as early as possible if you need to reschedule.

Can I cancel my EOP registration?

Cancellation and refund policies differ between training providers. Please review the provider's terms and conditions before registering.

Is there a deadline for completing the EOP course?

Employers should complete the programme within the timeframe required for their employment process. Check the latest guidance when registering.

Can I register and start the course immediately?

Many online EOP providers offer quick enrolment and course access after registration, although availability may vary.

What internet browser should I use?

Most online EOP platforms support modern browsers such as Google Chrome, Microsoft Edge, Firefox, and Safari.

Do I need any special software?

No. Most online EOP courses run directly in your web browser without requiring additional software installation.

Can I complete the course from overseas?

If your training provider supports online access, you may be able to complete the course remotely, provided you meet all registration requirements.

What is the difference between EOP and SIP?

The Employers' Orientation Programme (EOP) is designed for employers, while the Settling-In Programme (SIP) is intended for first-time Migrant Domestic Workers. They are separate mandatory programmes for different participants.

Where can I register for the EOP course?

You can register online through our registration page. The process is simple, and you'll receive guidance on the next steps after enrolment.

Why should I complete the EOP course?

The EOP helps employers understand their legal responsibilities, promotes good employment practices, and prepares them to build a positive working relationship with their domestic worker.

EOP Course Fee
$35.65
Inclusive of GST
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